Privacy Policy

INTRODUCTION

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Fourtheven Electronic and Electrical Solutions LLP and its affiliates (collectively referred to as “UdaaanNext”, “we”, “our”, “us”) collect, use, share, or otherwise process your personal data through our website www.udaannext.com, mobile application, and m-site (hereinafter referred to as the “Platform”).

You may browse certain sections of our Platform without providing any personal information. However, please note that our products and services are currently offered only within India and your data will be stored and processed in India. By accessing or using our Platform, or by providing your information, you agree to be bound by this Privacy Policy, the Terms & Conditions, and applicable laws of India. If you do not agree, please do not use or access our Platform.

COLLECTION OF YOUR INFORMATION

When you use the Platform, we collect and store information that you provide from time to time. You are not anonymous to us once you provide personal data. Where possible, we indicate mandatory and optional fields. You may choose not to provide certain data; however, this may limit your access to some Platform features.

We may collect personal data including, but not limited to: name, email address, delivery address, phone number, payment details, etc. We may also collect marketing-related information, preferences, and browsing behaviour. We use this data to understand user demographics, enhance user experience, improve services, process transactions, and provide customer support.

USE OF PERSONAL DATA

Personal data collected is used for:

• Processing orders and payments
• Delivering products and services
• Improving customer experience
• Marketing and promotional communication (with opt-out option)
• Detecting fraud or unauthorized activity
• Compliance with legal obligations

We may request additional data such as GST Number, PAN, KYC details, etc., where required for business purchases or regulatory compliance.

COOKIES

We use cookies to enhance your experience. Cookies help analyse behavior, improve security, remember your preferences, and enable features such as password-less browsing sessions. You may delete or disable cookies through browser settings.

SHARING OF PERSONAL DATA

Your personal data may be shared with:

• Affiliates and group companies of UdaaanNext
• Business partners, payment gateways, logistics partners, and service providers
• Law enforcement agencies, if required by applicable law
• Third parties in case of merger, acquisition, or business restructuring

We do not sell your personal information for monetary gain.

SECURITY

We implement industry-standard security measures for protection. However, internet data transmission cannot be guaranteed to be 100% secure; users are responsible for maintaining the confidentiality of login credentials.

YOUR RIGHTS

You may:

• Access, update, or correct your information
• Withdraw consent (may affect Platform access)
• Request deletion of stored information (unless legally required to retain)

CHANGES TO THIS POLICY

We may modify this Privacy Policy from time to time. Updates will appear on this page with a revised “Last Updated” date.

GRIEVANCE OFFICER

In accordance with the IT Act 2000 and applicable rules, the Grievance Officer details are:

Mr. Abdul Karim Khan
Fourtheven Electronic and Electrical Solutions LLP (UdaaanNext)
Shop No. 793, Samrat Ashok Nagar,
Vile Parle East, Mumbai – 400099, Maharashtra, India.
Email: info@udaannext.com
Website: www.udaannext.com

CUSTOMER SUPPORT

For support related to data privacy or product/service queries:
Email: support@udaannext.com